Our services

Primary Research

Using primary research strategies, focus groups, survey and panel, and stakeholder/user interviews, [B]RIGHT helps you identify business opportunities of growth. And we are not talking big research with their inflated costs and exhaustive turnaround time. We all have access to the same large data sets and; we've conducted 50+ focus groups, spoken to 100s of stakeholders, deployed 50+ survey programs; all with the goal of making it simple, fast, and affordable for all businesses, not just enterprise.

THE GOAL IS SIMPLE:

To identify expectations, perception, requirements, and opportunity, within brand and market positioning, competitive landscape, current customers and category (acquisition) customers.

Our Service and Expertise

Conducting stakeholder interviews, existing customer, category audience studies, and other customer-centric research allows brands to gather insights into how to activate, acquire, grow, and retain more of their ideal customer profile.

FOCUS GROUPS:

Sampling a virtual, or in-person, audience to identify preferences, wants, needs, values, and habits, through strong bias-eschewing moderation, for brands to gain deeper understanding of audience, messaging, marketing, brand or product.

Use cases:

  • BRAND PERCEPTION
  • PRODUCT FEEDBACK
  • PRODUCT PERCEPTION/VALIDATION
  • MARKETING CAMPAIGN OR CONCEPT VALIDATION

INTERNAL STAKEHOLDER/USER INTERVIEWS

One-on-one, deep conversations around business, brand, people, product, and marketing to uncover internal requirements and perception to lay as brand or product foundation.

Use cases:

  • BRAND DEVELOPMENT
  • PRODUCT REVIEW
  • MARKETING CAMPAIGN VALIDATION

SURVEY STUDIES

Designing, programming and deploying qual/quan research studies to gather insights from a panel of vetted audiences or customers.

Use cases:

  • INTERNAL BRAND ALIGNMENT
  • CUSTOMER FEEBBACK
  • NPS
  • BRAND PREFERENCE AND REQUIREMENTS
  • CONCEPT/PRODUCT VALIDATION

Our PROCESS

Uncovering business challenges through repeatable patterns

Primary Research Explained

Primary research is a research method where data is collected firsthand by the researcher, rather than being gathered from existing sources. This type of research is often conducted to gather information that is not readily available, or to verify information that has been obtained through secondary sources.

Why Brands Should Use Primary Research for Their Marketing Strategy:

Tailored to specific needs:

By conducting primary research, brands can tailor their research to their specific needs and requirements, rather than relying on generic data obtained through secondary sources.

Increased accuracy:

Primary research ensures that the information gathered is accurate and relevant, as the researcher is in control of the data collection process.

Better understanding of target audience:

By conducting primary research, brands can gain a deeper understanding of their target audience, their needs, and preferences. This information can be used to develop targeted marketing strategies and campaigns.

Competitive advantage:

Brands that use primary research as part of their marketing strategy have a competitive advantage, as they have access to more accurate and relevant data compared to their competitors who rely on secondary sources.

Improved decision making:

With access to accurate and relevant data, brands can make informed decisions about their marketing strategies and campaigns. This leads to increased efficiency and effectiveness, which in turn results in increased profits and success for the brand.

In conclusion, primary research is an essential tool for brands looking to develop effective marketing strategies. By conducting primary research, brands can gain a deeper understanding of their target audience, improve their decision making, and gain a competitive advantage.

Are you ready to discuss your primary research needs?

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